Shipping, Terms, Guarantee
- Payment is by PayPal, and we pay the fees. Payment is due upon completion and before shipping. We'll send you pictures of your strap so you'll know when to pay and what you're getting.
- All Rover Haven straps are shipped via USPS Priority Mail. Shipping within the domestic USA is included in the price. Shipping outside the USA is at cost. We will ship internationally via another method if you prefer.
- Should you need to return your strap for any reason, return shipping is on you.
- Your satisfaction with a Rover Haven product is guaranteed, or we'll give you your money back (minus our shipping costs, of course, unless you were billed for shipping) at the time of purchase with no questions asked.
- Your strap is guaranteed to be free of defects in material and workmanship when it is delivered to you. If it fails for any reason within one year of purchase we will repair or replace it free of charge.